Terms of Service

Terms of Service

By accessing or using NexFinds, you agree to comply with the following Terms and Conditions. Please read them carefully before placing an order.


1. General Conditions

NexFinds specializes in selling returned, open-box, and resell items within Canada.
All sales are final except in cases where the product is defective or not as described.


2. Product Descriptions

We strive to provide accurate descriptions for every item, including condition notes such as “lightly used” or “open-box.”
Electronics are sold as-is and are not covered by our 7-day warranty.


3. Warranty (7 Days)

Non-electronic products come with a 7-day warranty covering defects or discrepancies from the description.
If your item arrives damaged, defective, or not as described, you may request a return or exchange within 7 days of delivery.
This warranty does not cover accidental damage, misuse, or normal wear and tear.


4. Pricing, Taxes, and Payment

All prices are listed in Canadian Dollars (CAD) and are exclusive of applicable taxes.
Taxes will be calculated and added at checkout according to the buyer’s location and current tax laws.
Payments are securely processed via Shopify. We accept major credit cards, PayPal, and other payment methods offered at checkout.


5. Shipping

We deliver only within Hamilton and surrounding areas.
Orders are processed within 1–3 business days. Delivery typically takes 2–5 business days within our delivery area.
Delivery is free for all eligible orders.

Please note: We do not deliver to locations far from Hamilton.


6. Returns and Refunds

All sales are final except for non-electronic products covered under our 7-day warranty.
If you receive an item that is defective or significantly different from its description, please contact us within 7 days to request a return, exchange, or store credit.
Return shipping for faulty items is covered by NexFinds.


7. Limitation of Liability

NexFinds is not responsible for any indirect, incidental, or consequential damages arising from the use of our products.


8. Governing Law

These Terms of Service are governed by the laws of the province of Ontario, Canada.


9. Changes to Terms

NexFinds reserves the right to update or modify these Terms of Service at any time. Changes will be posted on this page. Continued use of the site constitutes acceptance of those changes.


10. Contact Information

For any questions about these Terms, please contact us at: support@nexfinds.ca